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A Residential Butler oversees the household staff usually of one residence. Understands such concepts as being anticipatory, friendly not familiar, privacy and confidentiality, maximum service with minimum intrusion.  


He or she organizes the duties and schedule of domestic staff, is charged with keeping the household budgets and inventory supplies, schedules and oversees vendors of contracted services and family security measures.


Understands social etiquette and formal service. Assists with planning and organizing parties and events in the home. Knowledgeable about wines and spirits, oversees the wine cellar and liqueur inventory.


May also serve as personal valet to the household and/or gentleman of the house. 


Intense 20 week course 


The Role Of A Residential Butler                     Housekeeping & Chemical Usage     

Butler Code Of Ethics                                       Wardrobe & Shoe Care

Butler Standards                                              Telephone etiquette

Food And Beverage Service                            Staff & Vendor Management

Inventory Management                                    Butler Etiquette & Protocol



Conversational Mandarin

Take the first step towards learning Mandarin Chinese, one of the most commonly spoken language in the world. These four lessons teach you basic hospitality communications and introduce you to Mandarin tones. The lessons are followed up with a quiz to test how much you've learned.





CPR/First Aide



This 8 hour class is a basic training course in emergency care for infants, children and adults. There are also adult essential skills included which differ from the skills for infant and child care. Classes include AED training and First Aid requirements. Certifications is good for 2 years.

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