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The only Butler Institute in the region 

training our students to provide superior customer care while delivering a Caribbean flare for service

We train with a focus on

 

  • Attention to detail
  • Personalized Professional Service
  • Minimum Intrusion / Maximum Service
  • Anticipation of Guest needs
  • Invisible Service
  • Exceeding Guest Expectations
  • Friendly but not Familiar
  • Cultural Diversity
  • Addressing Guest Challenges
     
     
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