Trained by two of the world’s leading Butler training organizations, Ivor Spencer International School for Butlers and Robert Watson’s School of Professional English Butlers, earning certification with both and becoming an Associate Member of The Guild of Professional English Butlers.
Ivor Spencer Int’l School for Butlers Certification 2002
Robert Watson School of Professional English Butler Certification 2003/5/7
Robert Watson School of Professional English Butler Associate Member 2010
Cacique Award Winner 2011(Oscar’s of the Hospitality Industry in The Bahamas)
Mr. Lightbourne began his career in the hospitality industry in 1991 as a Space Cleaner in the Casino, then progressed as a Room Attendant, Doorman, Houseman gradually moving his way up to Bellman and then as Butler at the One&Only Ocean Club Resort on Paradise Island an exclusive five star property owned by Atlantis Resorts and Kerzner International. While at O&O Mr. Lightbourne served as Butler to some of Hollywood’s most famous A listers; Johnny Depp, Kelsey Grammer, Sarah Jessica Parker, Sarah Galigher, Terri Hatcher, Damien Wayans, Jay Z & Beyonce, Jah Rule, Gabrielle Union, Pattie Labelle, Robert Dinero, Nicholas Cage, Peirce Brosnan, and Erving "Magic" Johnson just to name a few. In 2007 Mr. Lightbourne moved to Sandals Royal Bahamian Resort to further hone his craft as a butler where he excelled tremendously winning numerous awards for outstanding performance in his profession.
Certified with the Guild of Professional English Butlers, an allied member of The Bahamas Hotel Association along with the Ministry of Education, COCB is ready to help create brands of Customer Service that will give guests memories that will last a life time. When we train your butlers, all of the functions of the hotel is converged into this one available and efficient person.
The benefits of “Signature” Butler training with a distinguished level of service can certainly be an asset to any resort seeking to set itself apart from the norm. Your resort will experience:
An increase in your bottom line that will exceed annual targets phenomenally.
Increased levels of repeat guest returns to your resort each year.
Instant advertisement to in-house guest resulting in upsell of rooms.
More bodies acting in a managerial capacity.
Decrease in staff turnover and lower operational cost